is committed to respecting the privacy rights of our customers and all visitors to our web site. Any personal information (name, address, email, and credit card) you send us when submitting your "shop online" order is transmitted securely over the Internet from your computer to our Bank's server.

When you place an order, we need to know your name, email address, mailing address, credit card number, and expiration date. Once we receive your personal information for an online purchase, it is forwarded to our fulfillment facility. Your information will only be used to process, track and ship your order. This data (with the exception of your credit card information) will also be retained with for customer service purposes, which can be used to inform customers about new products, services, promotions, games and competitions that will launch from time to time.

With respect to the customer's privacy, we take this matter very seriously to ensure that none of your privacy rights are violated. We have taken every consideration to protect your privacy, while providing you with a great online shopping experience.

By using our web site, you consent to the collection and use of this information by Macways Co., Ltd. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect and how we use it.

Payment Options ( accepts the following credit cards)

  • VISA
  • MasterCard
  • AMEX

    Should you be interested in paying via any other form of payment such as bank to bank transfer, or mailing us an international money order, please follow the links as prompted on the online payment page after you have selected your payment preferences.

    For Domestic (Thailand) Shipping: delivers products via Express Mail Service (Delivery Lead-Time: 2- 3 business days from shipping date)

    For International Shipping:
    Macways delivers products via Express Mail Service (Delivery Lead Time: 3- 4 business days from shipping date, a minimum of an additional 24 hours may be incurred due to customs clearance requirements)

    Customers are responsible for any customs or taxes imposed on foreign orders.

    Please note: Orders are shipped and delivered on business days (Monday through Friday, except major holidays)

    Return Policy takes great care in maintaining total customer satisfaction and retaining customer loyalty. Should there be an inadvertent error made on our part, we will do all the necessary adjustments and/or replacements and reship the order to the client, at no extra cost to the customer. If the customer has sent us the wrong measurements and would like to make some alterations, we will do the adjustments at no obligation on the customer's part, except that the customer will be responsible for the return shipping and handling. An order having been placed cannot be cancelled. This is because once an order is placed, sources the appropriate fabrics and places orders for these with suppliers. Under our terms with our suppliers, fabrics once ordered cannot be cancelled as the materials are cut as soon as ordered. In the case where a customer would like to make some changes to the styles, type of fabric or colors chosen, after placing an order, the status of the order will have to be checked by prior to confirming the changes. It would undoubtedly be a priority for us to try and incorporate any changes that are made post ordering to the best of our abilities. For more specific answers to your questions about our return policy, please feel free to email us.

    For further questions
    If you have any further questions please contact us at or Customer Service Department at:
    Tel. (66-2) 251-3324, (66-2) 253-7576
    Fax: (66-2) 255-1486
    Macways Tailors and Exports Co., Ltd.
    392/13 Soi 5, Siam Square
    Rama I Road, Pathumwan,
    Bangkok 10330

  • Privacy Policy